Frequently Asked Questions
Everything you need to know about shopping at Face to Face Games.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed apparel. Items must be returned in their original packaging with tags attached to be eligible for a full refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your garments sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, eco-friendly materials whenever possible to ensure our fashion line is both durable and responsible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.